If you have autopay set up on your existing loan, it will be transferred to your new TopUp™ loan. If you have any issues, please call us at 888-596-3157 Monday – Friday, 5 am – 5 pm, and Saturday, 8 am – 5 pm Pacific Time.
I have autopay set up on my existing loan. Will I need to set it up again with TopUp?
Additional Account Management FAQ
Keep more of what you earn and earn more on what you save.
Check your rate. It won’t impact your credit score.2
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Your credit utilization rate measures the balances of your revolving accounts against your credit limits. Naturally, your ratio can influence your credit scores. A low utilization rate could improve your credit scores while a high utilization rate may hurt them.
Auto loan refinancing is when you use a new car loan to pay down your old loan—often with a lower monthly payment or interest rate.
Debt consolidation is a debt management strategy that uses methods like a debt consolidation loan to combine multiple debts into an easy-to-manage monthly payment—usually with a lower interest rate.[1]
Related FAQ's
Qualifying Direct Deposits are defined as Recurring Automated Clearing House (ACH) credits, including payroll, pension, or government payments (such as Social Security) made by your employer or an outside agency.
No. If your monthly payment amount is $300 but you pay $400, you will still receive $6.00 (2% x $300) in cash back.
Your debit or ATM card should arrive within 7-10 business days after you’ve opened your account.
Members can open a LevelUp Checking account.
Related Glossary
{noun} A type of credit that allows the borrower to make charges and payments against a set borrowing limit, paying interest only on outstanding balances.
{noun} The total annual cost to borrow money, including fees, expressed as a percentage.
{noun} The amount of unpaid interest that has accumulated as of a specific date, either on a loan or an interest-bearing account or investment.
A debt that is written off as a loss because the financial institution or creditor believes it is no longer collectible due to a substantial period of nonpayment.
{noun} An interest rate that remains the same for a set time, usually for the life of the loan.
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