Contact Us
We’re here to help
For general questions not related to billing:
LendingClub Patient Solutions
Website:  www.lendingclub.com/patient-solutions
Phone: (800) 630-1663 
The Customer Care team is available 8 AM to 8 PM EST Monday - Friday, 
via Live Chat or Phone.
Fax: (508) 281-8505
Email: solutions@lendingclub.com
For billing questions:
Involving payments on your existing loan/credit account
Please find your servicing bank below and contact them directly:
Comenity Capital Bank
Website: https://d.comenity.net/lendingclubpatientsolutions/
Phone: (866) 954-9258 TDD/TTY: (888) 819-1918
- Mailing address for credit account payments: 
 Comenity – LendingClub Patient Solutions
 P.O. Box 650965
 Dallas, TX 75265
LendingClub Bank
Website: http://lclub.co/payment
Phone: 888-596-3157
Mailing address for loan payments:
    
- For standard mail (USPS), send to: 
 LendingClub Bank
 Lockbox Services - 134268
 P.O. Box 884268
 Los Angeles, CA 90088-4268
- For FedEx/UPS (overnight, 2-day), send to: 
 LendingClub Bank
 Lockbox Services - 134268
 3440 Flair Dr.
 El Monte, CA 91731
NBT Bank
Website: https://www.nbtbank.com/LCPS
Phone: 833-NBT-Lend (833-628-5363)
Email: LCPSService@Nbtbank.com
     
- Mailing address for loan payments: 
 NBT Bank Loan Operations
 P.O. Box 149
 Canajoharie, NY 13318