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For general questions not related to billing:

LendingClub Patient Solutions

Website: www.lendingclub.com/patient-solutions
Phone: (800) 630-1663
The Customer Care team is available 8 AM to 8 PM EST Monday - Friday,
via Live Chat or Phone.
Fax: (508) 281-8505
Email: solutions@lendingclub.com

For billing questions:

Involving payments on your existing loan/credit account

Please find your servicing bank below and contact them directly:
Comenity Capital Bank

Website: https://d.comenity.net/lendingclubpatientsolutions/
Phone: (866) 954-9258 TDD/TTY: (888) 819-1918

  • Mailing address for credit account payments:
    Comenity – LendingClub Patient Solutions
    P.O. Box 650965
    Dallas, TX 75265

LendingClub Bank

Website: http://lclub.co/payment
Phone: 888-596-3157
Mailing address for loan payments:

  • For standard mail (USPS), send to:
    LendingClub Bank
    Lockbox Services - 134268
    P.O. Box 884268
    Los Angeles, CA 90088-4268

  • For FedEx/UPS (overnight, 2-day), send to:
    LendingClub Bank
    Lockbox Services - 134268
    3440 Flair Dr.
    El Monte, CA 91731

NBT Bank

Website: https://www.nbtbank.com/LCPS
Phone: 833-NBT-Lend (833-628-5363)
Email: LCPSService@Nbtbank.com

  • Mailing address for loan payments:
    NBT Bank Loan Operations
    P.O. Box 149
    Canajoharie, NY 13318

Installment loans are issued by LendingClub Bank, N.A., Member FDIC, Equal Housing Lender (“LendingClub Bank”), a wholly-owned subsidiary of LendingClub Corporation, NMLS ID 167439. Revolving lines of credit are issued by Comenity Capital Bank, Member FDIC. Availability of credit products and credit issuers varies based on the selected service provider. 

Any reviews presented are individual experiences and results may vary.

"LendingClub" and the "LC" symbol, and "LendingClub Patient Solutions", are trademarks of LendingClub Bank 

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